Terms and Conditions

Please take the time to read and understand the t&c to ensure a smooth transaction.


1. All sales are final therefore goods sold are non-returnable /refundable/ exchangeable as all goods sold are at your own risk. All items are thoroughly inspected before delivery. Ratna Beautys will not be responsible for any lost/damaged items during the course of delivery.

If you do not receive your items within 2 weeks from date of shipping please let us know.

2. Please email us if you have any questions at all regarding a particular piece before purchasing it. We will try to give a full detailed description about the items to avoid misunderstandings.

3. All price stated is in Malaysian Ringgit & USD and items are sold on a first come first serve basis.

4. Reservations can be made for 4 days only. If you really really really like the item, just email me and we will try to sort things out depend on the situation you have. If not after 3 days, item will be put up for resale again.

5. For price list please sent us email. Prices listed do not include postage/shipping fees. Once we have confirmed your order, we will calculate the total shipping fees and send you a confirmation letter. Please refer to the payment and shipping for further details.

6. Buyer should accept slight differences due to different monitor's resolution.

That’s all for now~

Thanks a lot for spending your prescious time reading all this long-winded T&C.